FAQ' + Info
FAQ's + INFO
We specialize in finding items that have been well taken care of over the years and have minimum wear. Every piece is carefully inspected and assessed. In some cases, we may determine that it would be beneficial to an item’s integrity to refinish sections or the entire piece. You can feel confident that we will supply you with the most accurate information available on each piece offered and visits to view pieces in person are encouraged and welcomed. We are committed to complete customer satisfaction so that our customers come back again and again for their Danish modern furnishing needs
HOW TO SHOP WITH US
If you do not care to come view a piece in person (and most of our customers do not either because of time or distance constraints), feel free to use the shopping cart feature. If you are in the NYC area, pickups are welcome or please contact us for a delivery quote. If you are outside the NYC area, please contact us prior to purchase to get an idea of shipping/delivery costs and options. We can be reached at firstname.lastname@example.org
We accept payment by Credit Cards via our website or etsy store, Paypal, CASH or CHECK (delivery or pickup is only available after the check has cleared). NJ Sales Tax is added to all purchases delivered within the state of NJ or purchased by a NJ customer.
We are in Weehawken, NJ – just 2 short miles from midtown Manhattan and easily accessible by bus from port authority. Viewings are available by appointment. Please inquire directly to email@example.com with a time/day that works for you.
Although we welcome in-person visits, many people are happy to purchase a piece based on our description, photos and questions which we happily answer. If you would like to secure an item, you may place it on hold via paypal. Generally a 10% deposit is sufficient. Please inquire at firstname.lastname@example.org for our paypal info. Once an item is placed on hold, it is no longer available to anyone else and therefore, hold deposits are not refundable. The balance may be paid upon pickup or prior to delivery.
Upon placing an item on hold or purchase, you will have seven (7) days to pickup or arrange for delivery of your item. We cannot hold an item in our warehouse for longer than seven (7) days from hold/purchase. If an item is not picked up or delivered within seven (7) days from hold/purchase, a $10 late fee will be charged for each day due to our extremely limited space.
If an item is listed on our site as available, it is likely still available but please keep in mind that most pieces have more than one admirer and there are often quite a few people checking out and contemplating the very same piece you may have your eye on. We also sell through etsy and directly to customers so an item may become unavailable at any time.
We refinish most of the pieces we get in – meaning, we sand and stain, poly (or both) the surfaces of most of our items as we find that most pieces do not make it through decades of use unscathed. There are occasions where refinishing is not warranted yet a thorough cleaning + refreshing with hand rubbed teak or walnut oil may be in order. We always recommend seeing a piece of furniture in person if condition is a major concern. If you can’t get in to see it in person, make sure any and all concerns are covered over the phone or email. With the limited photos we show, sometimes not every detail is covered. If scratches, dents, or surface flaws bother you, please come see the piece. Everything we sell is previously used and will have a certain amount of wear as all pieces are vintage.
Please note that all sales are final and we do not accept returns.
We provide full service as well as curbside delivery in the tri-state area for a reasonable fee. We also work with a number of different couriers around the United States and internationally. Feel free to email us with any questions about shipping (costs, insurance, etc) or a quote request.
All shipping damage claims must be submitted with the respective carrier, following their procedure. We do not submit damage claims for clients but will assist in facilitating the process. We do not provide compensation for items damaged during shipping beyond the carrier's insurance policy. Compensation must be sought from the carrier and/or insurance provider. We will not issue refunds for items damaged during shipping. We will not refund shipping fees under any circumstances. Customers are free to arrange their own shipping.